25 years of Positive Deviance at the PD Global Conference
"past, present and future"
October 31st to November 3rd 2016
ANNE-METTE BANG TERMANSEN
Patient involvement – Designing Hospitals for the future
Anne-Mette Bang Termansen, Master of political Science from Aarhus University. Anne-Mette has been working with hospitals throughout Scandinavia for the last 20 years – several years in leadership positions at hospitals in Copenhagen and several years as an external consultant. Her main focus for all these years has been how we can create change with impact in the journey of creating more welfare. Anne-Mette served as CFO on two large hospitals in the Copenhagen area from 1998 till 2006. She is co-founder of Implement Healthcare where she served as partner and co-owner for eight years.
In June 2014, Anne-Mette joined The University Hospital in Copenhagen to do a feasibility study on making a new world class hospital for women and children. The University Hospital in Copenhagen has taken the opportunity to rethink the way the hospital traditionally work. Together with patients, families and staff the hospital will create new and better user experiences, patient care and workflow.The hospital has taken the offspring that becoming a world class hospital for women and children takes a lot of effort in regards to organizational development compared to the effort in regards to making an actual new building. So far the key learning points has been that the patient pathway should be an integrated part of the design of a new hospital, that a hospital cannot be designed without involving patients, families and staff, and that building a new hospital creates an outstanding opportunity of designing a new patient experience, new ways of working and new ways of organizing and leading the hospital!
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